Refund & Return Policy

At Sweet Reserve, we take pride in creating freshly made, delicious cakes and treats just for you. Due to the perishable nature of our products, all sales are final.

No Returns or Exchanges

We do not accept any returns or exchanges on our products. Once your order is confirmed and processed, it cannot be changed, returned, or canceled.

No Refunds

We do not offer refunds under any circumstances, including:

• Change of mind

• Incorrect orders placed by the customer

• Dislike of taste or texture

• Delays caused by shipping providers or incorrect delivery details

Quality Commitment

While we do not offer refunds, we are committed to providing high-quality products. If you believe there is a serious issue with your order (such as it arriving damaged or incorrect), please contact us within 24 hours of delivery with clear photos and a description of the issue. We’ll do our best to review and assist on a case-by-case basis.